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INTELLIGENT NETWORK

Virtual card calling service (VCC)

It is powerful tool for those who are on the move and who do not own a phone.

This service allows customers to make a call from any tone telephone in the networks of Delhi and Mumbai to any destination - local, national or international even if the telephone from where the call is made is without STD facility.

Virtual Card Calling
From where to buy Virtual Cards

VCC cards can be purchased from any area / Sub-area customer service centers, MTNL's Sanchar Haat or from the marketing distributors/agents appointed by MTNL. .

About the VCC Card
1. Card Number :
Card number used in dialing is a 10-digit number (CONFIDENTIAL) printed on the card and becomes visible when the card is scratched.
2. PSN Number :
PSN is a number printed on the face of VCC card and Location refers to the site/terminal from which the card has been printed. Presently, for VCC cards in Delhi, the location is printed as DELHI, PSN and Location are to be used for any correspondence regarding VCC service like complaints etc.
3. Valid upto :
It is the date upto which the VCC card is valid. Therefore, the card can be used till either fully exhausting the limit or the expiry date whichever is earlier.The expiry periods for VCC cards is :
Denomination Period(months)
Rs.100 2
Rs.200 3
Rs.300 4
Rs.500 6
Rs.1000 9
Rs.2000 12
4. Value :

New Denomination

 

  S.No. 

  Talk   Value

Ser.Tax (12.24%)

 Denomination

1.

89.09

10.91

100

2.

178.18

21.82

200

3.

267.28

32.72

300

4.

445.47

54.53

500

5.

890.94

109.06

1000

6.

1781.89

218.11

2000

Dialing Procedure

1. Use Push Button Telephone.
2. Lift the handset and listen to the dial tone.
3. Dial access code 160211 and wait for the announcement.
4. Listen to the announcement "Please dial your card number".
Press * on your telephone and then dial the 10 digit card number. Button with * is generally available on the left of 0 button.
6. Wait for the announcement " Your current card limit is (amount). Please dial the destination number.
7. Dial the destination number.
Notes

1. Every time you make a call, your credit balance will be announced.
2. Call is charged to your 'Virtual Card number' account and not to the telephone from where you make the call.
3. The fee per unit pulse is Re. 1.00. The call unit (pulses) will be as per the existing rules applicable for local, STD and ISD calls.

NEW feature MTNL VCC card
Card Denom., Incl. of Service Tax as applicable. Talk Value (Rs) *Activation Period of New Card (Shelf life) (Months) *Validity of New Card from its First use. (Days)
100 89.09 03 45
200 178.18 03 60
500 445.47 06 120
1000 890.94 06 180
2000 1781.89 06 270

*This is applicable to NEW cards only; the old cards shall keep on working as per old procedure and validity.

*The procedure to use the New Card is printed on the reverse of the new card.

Reduced call charges: The Call charges for VCC cards have been reduced from Rs 1.10 per unit earlier, to Rs 1.00 per unit.
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