•  Trunk call (IVRS) 

• Trunk Call (Manual) 

•  Reserve Time Calls 

• Trunk Demand Service 

• Tariff for National Trunk Call 

•  National Directory Enquiry 

•  Monitor Desk for National Directory Enquiry 

• STD/ISD code  Enquiry 

Trunk Calls (IVRS)

How to book   :    Dial 1580 

When IVRS Machine answers, follow instructions and give the following particulars. 

*   Number to be called with STD code.

*   Priority of call       -   Ordinary/ Urgent/ Lightning 

Note :   
          *  Urgent call is charged twice of the ordinary rate + Rs. 5/-.

*  Lightning call is charged eight times of ordinary rate + Rs. 5/-.

     *  Priority of the call can not be changed. 

Trunk Enquiry :    Dial 1581

•  If the ordinary call is cancelled voluntarily within an hour of its booking time it  is charged Rs. 5/-(Five rupees).

•    If the urgent call is cancelled voluntarily within 30 minutes of its booking time it is charged Rs. 5/-(Five rupees).

•  If the lightning call is cancelled voluntarily within 15 minutes of its booking time it is charged Rs. 5/-(Five rupees).

•    There is no charge if call is cancelled beyond the prescribed time as above.

Trunk Calls (Manual) 

      How to book       :   Dial 1589 

When the operator answers, give the following particulars- 

·   Numbers to be called with alternate numbers, if any.

·   Extension number in case of PBX/PABX.

·  Station to be called  with name of state if necessary.

·   Particulars person’s name or an alternate name, only in case of PP call.

*    Priority of call    -   Ordinary/ Urgent/ Lightning 

Note :        

*   Urgent call is charged twice of the ordinary rate + Rs. 5/-.

·      Lightning call is charged eight times of ordinary rate + Rs. 5/-. Priority  of the call can be lowered by the customer if the call does become effective within 15 minutes of its booking.

Trunk Enquiry : Dial 1588 

·  Enquiry after 15 minutes of booking is available.

·    If the ordinary call is cancelled voluntarily within an hour of its booking time it is charged Rs. 5/-(Five rupees).

·    If the urgent call is cancelled voluntarily within 30 minutes of its booking time it is charged Rs. 5/-(Five rupees).

·   If the lightning call is cancelled voluntarily within 15 minutes of its booking time it is charged Rs. 5/-(Five rupees).

·       There is no charge if call is cancelled beyond the prescribed time as above.

·      For lightning call- Change of priority.

Reserve Time Calls 

How to book :    Dial 1589  

·        RTC calls are booked under URGENT category only.

·     50 % of the ordinary Trunk Call charges charged extra for Reserve Time call.

·      PP facility is not available on RTC call.

·        Once booked, category of the call can not be changed except when the call could not materialize with in 15 minutes of the prescribed time.

·      If RTC calls are cancelled 30 minutes before the required time, Rs.5/- will be charged.

·        When a RTC call is not set up with in 15 minutes of the prescribed time, the caller will have the option to cancel the call without any charge or to accept it as a non-RTC call.

·    If the call is ineffective due to any reason such as called number wrongly given by caller, caller refuses to talk or no responsible person available etc.

1 minute charge based on pulse applicable at the time of maturity plus Rs.5/- will be charged.