Toll Free service  

Charges for Premium Toll Free Numbers 

Premium rate Service (PRM)

Virtual Private Network (VPN)

Televoting Service

UAN Service

Virtual Card Calling Service (VCC) 

Account Card Calling Service (ACC)


Toll Free service

This service is commonly known as toll free service and provides an ideal opportunity for business promotion.
By subscribing to this service Business, Commerce, Industry and Trade can advertise and sell their products and services on telephone - telemarketing is the fastest means of improving revenues. Those who subscribe to this service are called FPH subscribers and are allotted FPH numbers. One FPH number can have multiple telephone numbers with hunting facility. The service can be provided on existing telephone connections.

Features and Facilities

Reverse charging : The service provides for called party charging (reverse charging) i.e. caller can call the FPH number free of charge.

Call Forwarding : The service has the facility of re-routing of incoming calls to an alternate number if FPH subscriber's line is busy or there is no answer.

Time dependent routing : The service also provides time dependent routing which enables the FPH subscriber with one FPH number to have several telephone installations in the network and specify flexible routing or different call treatments depending upon time, day, date and holiday.

Origin dependent routing : It also provides location dependent routing whereby FPH subscribers can have several installations (or several directory numbers) and can specify flexible routing depending upon the area of origination of incoming calls.

How to subscribe

You can apply on the prescribed application form (available free of cost or Download ) along with the Required Registration  amount  of Rs 1000/- (Non refundable ) and security deposit of Rs 10000/- (Refundable) as per applicable tariff in the form of DD/Pay order (single demand draft of Rs 11,000/- may be deposited) in favour of MTNL, New Delhi to CO(TFS) at the following address :

Commercial Officer (TFS),361, Kidwai Bhawan, New Delhi-110001

For further details contact to C.O. (TFS) on Tel. 011-23711611 – 12 or call Toll Free No. 1800 11 3435.OR

Leave your contact No. below:


Mail your requirements with your Contact No. at


How to access

Any user in the telephone network can access the Toll Free Service by dialing access code 180011 followed by the four digit FPH subscriber number. The call will automatically be routed by the Intelligent Network to the desired telephone number. All the charges will be levied on the FPH Service number.

Whom to contact

Please feel free to contact 1800 113435 (Nationwide Toll free).

How to view Toll Free Bills

To view your Toll Free Bills, Please click on .

How to Pay your Toll Free Bills  

1. Online Fund Transfer Mode : You can pay your Toll Free Bills by NEFT/RTGS through online fund transfer:  

The Particulars for Fund Transfer are as below :  

1. Bank Name                   :    Indian Overseas Bank

2. Branch Name                :    Janpath Branch, New Delhi

3. Beneficiary Name           :    MTNL, New Delhi

4. Bank Account No.          :    006502000008222

5. IFSC Code                    :    IOBA0000065

 PLease e-mail the transaction particulars to " " with Toll Free Number, Billing month, Bill No., Bill Date, Bill Amount  etc after the fund transfer.  

2. Cheque/ DD in favour of "MTNL, Delhi" may be deposited at NCR counters at K.L.Bhawan, New Delhi-50, and Tel. Exch Building, Bhikaji Kama Place, New Delhi.

Frequently Asked Questions : Please click here


You are Visitor No.