MTNL Fax Card
Fax Card enables a subscriber, who may
not have any fax machine of his own, to receive faxes in his/ her fax mailbox.
The fax messages received in the fax mailbox, then, can be retrieved on any fax
Features and Advantages of the Service
and Retrieve faxes: anywhere, anytime.
Store upto 10
faxes simultaneously for 7 days.
deletion of un-played or kept faxes which are more than 7 days old.
up your communication.
How to get a
MTNL Fax Card?
MTNL Fax Card is available in the form of a pre-paid card which can be obtained
from your nearest Sanchar Haat at a nominal cost of Rs 150/- plus service tax as
applicable by filling up a simple FORM (the form can also be downloaded from our
web site http://delhi.mtnl.net.in). The MTNL Fax Card is valid for six months
from the date of first use/ login. However, you can get it renewed for a period
which is in multiple of six months on payment corresponding to the renewal
period (Rs 150/- plus service tax for six months) at any Sanchar Haat before
your card expires.
How to Get a fax in
your fax mail box
Remove the scratch-off coating on your
MTNL Fax Card to get your 8-digits fax mailbox number and 4-digits passcode.
your fax mailbox number to your acquaintances, friends, and relatives from
whom you wish to receive faxes. The passcode is to be kept secret.
One can send Fax to you by simply
dialing your Fax Number.
On dialing the 8-digits fax mailbox number, the system will
prompt the sender “To send your fax, please press start button on your fax
fax will be received in your fax mailbox after the sender presses the Start
button on his/ her fax machine.
to Retrieve your fax massages.
your fax mailbox number using the fax machine on which you want to retrieve
the * button as soon as the announcement starts to indicate that the owner
wishes to access his/ her own fax mailbox.
system will then greet you by your mailbox number and ask you to enter your
your pass-code. Then the system tells how many fax massages are there in your mailbox and
then you can retrieve all those faxes as per interactive voice response
system will prompt
Press 7 for fax transmittal
Press 8 user options.
Press 9 to exit the system.
The system will prompt
for fax transmittal options.
run the current message again.
Press 5 save the current message.
Press 3 to discard it.
The system will prompt
Press 7 to receive the fax now.
exit the system.
System will prompt
receive your fax Press Start button
on your fax machine now.”
start button on the fax machine. The fax machine will receive the fax from
receiving your fax messages:
you have received your fax messages, you can press:
7 to receive
the fax message again.
Press 5 to keep the fax message for future
3 to discard
the fax message.
Pass-code: You will always be
prompted for your password while accessing your fax mailbox. Your pass-code is
printed on Scratch Card as scratched above. However, you can change your
passcode which can be a 4 to 10 digit number by going to user options. Choose
some number that is easy for you to remember but hard for someone else to guess.
If you do not wish to have pass-code dial four times Zero i.e. 0000.
If you accidentally DISCARD a fax message you can retrieve it
immediately by pressing ‘*’ ,
otherwise your message will be lost.
System will automatically delete un-played or kept fax messages which
are more than 7 days old.
Maximum Number of messages that can be stored in a mailbox
simultaneously is 10.
No new fax message will be stored if the mailbox is full. So it is
advisable to check your mailbox regularly.
For any assistance please call 1500 or 1600
110 936. You can also contact SDE (VMS) on Phone No. 23717421 for any help.