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Special
Instructions for MTNL Delhi – Dolphin
(Post-Paid) Subscribers while for International
Roaming.
MTNL
is providing International Roaming on its GSM
cellular Mobile services in more than 193
countries world-wide covering all the major
countries of the World. International Roaming is
being provided by MTNL using two methods:
(i) Using
Direct Roaming agreement:
MTNL is providing International Roaming directly
in about 36 countries, as given in list (Direct),
in association with its Roaming partner in these
countries. Dolphin customers can use the
International facility in these countries using
normal SIM card provided by MTNL after activation
of ISD & international roaming
facility in their SIM.
ii)
Using
Dual IMSI SIM card:
MTNL is offering International Roaming
facility
in about 157 countries (as given in the
list except Direct) using dual IMSI SIM cards. For
using International roaming in these countries,
Dolphin customer needs to get
Dual
IMSI SIM in
place of normal SIM already available with them
and get activated
ISD & International roaming
on the Dual
IMSI SIM card.
Procedure
for Using Dual IMSI SIM Cards:
Dual
IMSI SIM card is like a normal SIM card except
that it has been embedded with two IMSIs i.e. one
for MTNL Dolphin network & other for MTNL
Roaming Agreement partner in India. Dual IMSI SIM
card contains an extra ‘Menu’ item for Roaming
in it i.e.
In
Menu à
Dolphin à
Roaming à
‘Roam Abroad’ or ‘Back to
India’
(a)
While going out of India in any country
specified in the list (except where mentioned –
‘Direct’), please go to menu option as
indicated below:
Menu
à
Dolphin à
Roaming à
’Roam Abroad’
and
register your SIM in the MTNL’s Roaming partner
network in that country. If no network is get
selected in Automatic
Network Selection, you may use Manual
Network Selection & get registered your
SIM in the network.
(b) After
returning back to India, please select the option ‘Back
to India’ in Roaming menu as indicated
below:
Menu
à
Dolphin à
Roaming à
‘Back to India’
You
will get register in MTNL Dolphin Network (in
Delhi & Mumbai) or in BSNL network (if
elsewhere in India).
Note:
1.In some countries e.g. USA, Canada Korea etc.
Tri-band / special Mobile handset will be
required.
2.
MTNL has direct Roaming agreement in some
countries where the procedure listed above at (a)
may not be required.
3.To
get the Dual IMSI SIM & further information,
please contact on Dolphin
Customer care No. 0111503 (from MTNL Mobile) /
1503
(from landline).
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