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CUSTOMER SERVICE CENTRES

Good news for MTNL subscribers. A Customer Service Centre for every telephone exchange area is operational 6 days a week except Sunday. The following facilities can be availed by a subscriber from the CSC:

Customer Service Centres
Safe Custody and restoration of telephone upto 90 days.
STD barring/provision.
Provision of all Telephone accessories.
Phone Plus Services like Call transfer, Abbreviated dialing, Hot line, etc.
Shift within the same premises.
Recovery of all types of facilities/accessories.
Approval of cordless telephones.
Permission for fax machines.
Providing withdrawal and shifting of extensions of the existing Board.
Sale of New Telephone Connection application forms.
Sale of STD Code Booklet.
Sale of Telephone Directory.
Availability of various information brochures.
Demonstration of STD/ISD locking and Phone Plus facility.
Issue of shift application forms.
Booking of Internet, ISDN and IN Services
Internet Access availability.
For more details Click here
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