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Services |
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INTELLIGENT NETWORK
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Account
card calling service (ACC)
A tool more
powerful than VCC, ACC is useful to one and all, whether
on the move or otherwise and whether you own a phone or
not.
This service allows customers to make a call from any
tone telephone in the networks of Delhi and Mumbai to
any destination - local, national or international even
if the telephone from where the call is made is without
STD facility.
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All about the Phone Card
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ACC 'Phone
Card' can be obtained by registration at area Customer Service
Centre, Bhikaji Cama Place, and depositing the initial value
of Rs. 5250/- including service tax of Rs. 250/- through a
demand draft drawn in favour of 'MTNL'. Registration simply
involves furnishing name and address to facilitate dispatch of
detailed periodical bills and is only a one-time activity. The
utilized amount can be replenished in multiples of Rs. 1000/-
at the same centre. Even if full amount of initial deposit
i.e. Rs. 5000/- is utilized, replenishment can be done in
multiples of Rs. 1000/-. |
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The ACC Phone
Card has an eight (8) digit card number and a four (4) digit
authentication code which is also known as your PIN (Personal
Identification Number). As these numbers are given
electronically these are not known to anybody else. |
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The eight (8)
digit card number is your account number and remains the same.
The four (4) digit authentication code can be changed by the
card holder himself by following the procedure. Card holders
are advised to change the authentication code frequently to
avoid any misuse. |
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Instructions
given on the card may be read carefully. |
How to make a call
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| 1. |
Go to the
nearest tone phone. |
| 2. |
Lift the
handset and dial the service access code 1604 11 after you
hear the dial tone. |
| 3. |
Wait for
announcement. |
| 4. |
Press *
button on your telephone and dial your card number followed
by your authentication code. |
| 5. |
Wait for
announcement relating to choice. |
| 6. |
Dial the
choice as per details below:
I. for making the call
II. for registration of new authentication code
III. for knowing credit balance |
| 7. |
Wait for
announcement. |
| 8. |
Dial
destination number if dialed choice is (I) above. |
| 9. |
Dial the
new authentication code if the dialed choice is (II). Wait
for announcement and re-dial new authentication code when
advised to do so. |
| 10. |
Replace
the handset after the call is over, or when the new
authentication code is registered. |
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Important
Information
Please refer "VCC Important Information" Click Here
Advantages
to customers for VCC and ACC
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| 1. |
Need not
own a phone connection. |
| 2. |
Can make
calls from any tone phone. |
| 3. |
Need not
carry cash for making calls. |
| 4. |
Helps
corporates /individuals in telephone expenditure forecasting
and hence budgeting. |
| 5. |
STD/ISD
capacity will be available from any phone. |
| 6. |
It is much
cheaper than hotel phones, hence it is very useful for
business executives. |
| 7. |
The
account number remains the same and you can change
authentication code at your will (only for ACC). |
| 8. |
Detailed
billing record will be available for all successful calls
local/STD/ISD (only for ACC). |
| 9. |
Replenishment
of deposited amount is possible (only for ACC). |
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Whom to contact
Please feel free to
contact 1800111111(Toll free)
P.S.: P.S.: The rates indicated are as per present tariff and are subject to change without any notice. .
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