Mahanagar Telephone Nigam Ltd.. Delhi

1) Public telephones, Local or STD/ISD are now readily provided on franchise basis. For local pay phones apply on plain paper at Area CSC. For STD /ISD Pay phones apply on a prescribed application form available at Area Customer Service Centres.

2) Only educated unemployed youths are eligible to apply for allotment of STD/ISD PCO.

3) Only one PCO will be given to an individual or an organization. Location should be easily accessible to public. For tariff and commission details contact Area CSC.

Charges for calls made from Coin Collection Boxes (CCBs) will remain unchanged at Re.1/-
Charges for local calls made from local PCOs/ VPTs (other than from STD/ISD PCOs/VPTs) will be Rs.1.20 per metered call.
Charges for local calls from STD/ISD PCOs/VPTs will also be Rs.1.20 per metered call.
Charges for STD/ISD calls will be Rs.1.20 per metered call plus Rs.2/- as service charge irrespective of the duration of the call.
Local calls originated from local PCOs (private) have to be charged on local metering @120 seconds instead of 90 secs earlier .
For all type of calls from landline (except Local PCOs ) to level-95 (including adjoining area), metering will be done on charge band given by tax instead of local metering.
There is no change in tariff for the calls originated from local departmental PCOs at present .
The calls from Local PCOs to WLL (including BSNL WLL) of adjoining SDCAs to be remained barred .
Revision of Local PCO Pulse rate and tariff(w.e.f 01.06.05)
1.Pulse rate be reduced from 120 sec to 60 secs. for fixed line/WLL/Mobile calls as also the calls to fixed line in NCR towns.
2.Call charges per pulse will be Re.1.00.
3.The commission of the PCO holder will be 30 paise per unit charge Re.1.00
.

4) Minimum guaranteed revenue for STD/ISD PCO holders may be charged Rs.800/- P.M (Rs.400/- fortnightly) .

Mobile PCOs to physically challenged persons

The security deposit from this category of subscriber may be taken as Rs.3000/-

The commission of 22% will be paid to this category in place of 20 % as given to existing STD/ISD PCO holders.

The PCO connections will be provided on FWT terminals on WLL/Dolphin connections to expedite and to avoid the delays in provisioning the connections.

The other terms and conditions as applicable to the Local /STD/ISD PCO holders will apply.

Instructions to PCO operators & users

STD/ISD PCO holders are to display prominently the distance slab-wise rate chart for charging of calls for different periods of day & night, for normal days and holidays. Also the list of National/ International stations with respective pulse rate must be available with the PCO holder for inspection of the public, whenever required.
STD/ISD PCO holders are to display the designation, address and phone number of the Asstt. Vigilance Officer (AVO) of his/her area from the list given below. Please contact AVO of the concerned area in case of any complaint.

List of Area Assistant Vigilance Officers (AVOs)

Information About Revised Tariff

MTNL has made arrangements to post the revision in rates to all its subscribers individually along with their telephone bills for the next billing cycle.

Besides, the Area Customer Service Centre and Directory Distribution Centers will also respond to queries about rate changes.

In addition, subscribers can access TOLL FREE telephone numbers (1600xxxxxx and 1600yyyyyy) to know more about revision in tariff.

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