Card Scheme (CCS)
MTNL subscribers who are Citibank Credit
Card Holders can also pay their telephone bills thorough Citibank Card.
The customer is required to contact Citibank at telephone number 23712484
at least 7 days before the pay by pay date and give them the telephone
number bill amount and pay date. The bill be paid automatically.
For details on ECS and CCS, please contact:
Chief Account Officer 9BSC) Khurshid Lal Bhawan,
Janpath New Delhi-110050
Telephone No. 23311893/23320960
RS: Al cheques/drafts should be crossed and drawn in the favour of MTNL,
About Telephone Bill Payment
MTNL has made elaborate arrangements for the
convenience of our valued customers for making payment of telephone bills.
(up to pay date by cheque only)
- Counters in Area and Sub- Area
Customer Service Centres by cash/cheque /draft.
- Counters in Divisional Offices
located at Eastern Court and Bangla Sahib Road. (Up to pay by date
by cheque only )
- Department Telegraph offices located
Jangpura , Lodhi Road, Krishna Nagar, Kashmiri Gate, Azadpur, Subzi Mandi,
Chankyapuri , Malavia Nagar, Naraina , Janakpuri, Mukherjee Nagar,
Transport Centre, Shahdara, Guru Teg Bhahadur Hospital, Jamia Millia
Islamia Hamdard Nagar, ISBT, Parliament Street, Indira Gandhi National
Open University, Jawaharlal Nehru University, IIT: Hauz Khas, Najafgarh,
Manlapuri, Kalyanpuri, Nanglor, Tilak Vihar, Wazirpur I.A Delhi
Cantonment, Pragati Maidan, Daryaganj: Near P.O. IP Estate: Near Vikas
minar Safdarjang airport, Paharganj, Near P.O. A.I.I.M.S., R.K. Puram West
Block, Rajouri Garden, B.K.Dutt Market, Chandini Chowk, Fatehpuri and ,
Badarpur, A-22 Badarpur Extension Delhi-44
- Selected branches of the following
banks -Upto 'pay by date' only
- Oriental Bank of Commerce
- State Bank of India
- United Bank of India
- Vaish Cooperative New Bank Ltd.
- India Overseas bank
Billing Cycle Bill Date
MTNL has dispersed its esteemed customers into four billing cycles,
each of two months, to facilitate dispatch. The billing cycle commences on
1st and 16th of the ensuing month. The pay by date is normally 3 weeks
after these dates. MTNL dispatch telephone bills by post and through
available courier services on these billing cycle dates. The bill should
normally reach the customer within 10days from these bill dates. Incase
the bill is not received during this period due to postal delay or loss on
transit, kindly obtain duplicate copy of the Centre for timely payment to
avoid surcharge. Normally the bill date for a particular subscriber
remains same and cycle every two months.
To avoid (1) hassles associated with bills lost in transit(11) Visits to
counters and (III) payment of surcharge, subscriber top the below noted
new schemes of telephone bill payment.