• Free Clip instrument will be given on booking of NTC in Plan - One India ,Plan 250 and above. This will also be applicable to Combo 500 Plan.
   

• Free CLIP instrument will be given to subscribers changing from lower plan to higher plan above 250. On line OB for provision of CLIP instrument should be issued immediately in case the subscriber does not already have a CLIP instrument. However, subscriber will not be provided a new CLIP instrument if he has already taken free CLIP instrument under previous schemes.
   

• If, an existing customer wants CLIP instrument, Rs. 25/- per month towards monthly service charges of CLIP instrument will be charged for total of one year. However, if existing customer has already paid for more than one year, extra amount paid will not be refunded.
   

• If a subscriber, after getting CLIP instrument, opts for lower plan within 6 months then Rs. 25/- will be charged for one year from the date of coming to the lower plan.  No charges will be levied if a subscriber remains in plan 250 and above for six months or  more.
   

• If a subscriber having CLIP instrument and surrenders the connection within one year, Rs. 500/- shall be charged from the subscriber.
   

• Necessary maintenance support will be extended for CLIP instrument.  But in case of Cordless    phones, it will not be repaired  /  replaced by another cordless instrument.  Instead, an EPBT instrument will be provided and monthly service charges taken towards  Cordless instrument will be stopped.

a) Senior Citizen (65 years and above).

25% concession in installation and  Rental, Age proof required.

b) Blind persons

50% concession in rental

c) War window/Disabled soldiers

50% concession in rental and no installation charges

d) Freedom Fighters

50% concession in rental and no installation charges

e) Gallantry Award winners in three Defence Services/Awardees of presidents/Police Medal For Gallantry.

(Gallantry Awards – Ashoka Chakra,

Shaurya Chakra, Kirti Chakra, Param Vir Chakra, Mahavir Chakra and  Vir Chakra)

No rental and no installation/registration  charges.

f)        Non Residential telephone in Schools/Universities/Institutions/Homes for aged/Orphanese etc. Recognized by Govt.

25% concession in rental